Slack integration

Slack knowledge management: turn any thread into searchable institutional knowledge

Pravodha saves a Slack thread as searchable knowledge in three clicks, credited to the person who answered. The next person finds it with an AI-assisted search.

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The problem

The answer was given. Nobody kept it.

A new hire asks in #engineering, a senior engineer answers. Within the hour, the reply is buried under a deploy notification and a lunch poll.

So, days later the question is asked again. Which is how the same question reaches the same expert for the fifth time in a month.

Cost
20%

of the working week goes to searching for information or the right colleague (McKinsey).

Risk
42%

of role-specific expertise is known only by the person currently doing the job (Panopto).

Interruption
23 min

of refocus time after each interruption (UC Irvine).

How it works

Three clicks on a conversation that already happened

A teammate saves the thread.

Anyone on the team can open Save to Pravodha from the thread and add a title, a department and tags in one step.

# engineering24 members
Save to Pravodha
Thread previewWhole thread · 6 messages
Maya Chen Why a separate subdomain per tenant instead of a tenant ID in the URL?
Sam Rivera Short version: isolation. The tenant is resolved from the hostname before any route logic runs, so one company's data can't leak into another's.
Sam Rivera Cookies are scoped per subdomain too.

A source tag is added automatically. You can add up to 3 more.

AI-assisted capture organizes it.

The thread becomes a searchable entry with a summary and topic tags. The full conversation stays attached behind the summary to retain the context.

Pravodha| @ acme
28 Repo
ThreadSummary
Why we use a subdomain per tenant

Each tenant gets its own subdomain, so the tenant is resolved from the hostname before any application logic runs. Cookies are scoped per subdomain, which stops one tenant's session being replayed against another. The tradeoff is DNS and certificate management, handled per tenant today.

Sam Rivera   Engineering   5 replies

#slack-thread#multi-tenancy
Full conversation · 6 messages

The author gets the credit.

The entry carries the name of the person who answered. Colleagues like and bookmark what helped, and those likes build expertise badges on the author's profile, from grey at 1 to 4 likes up to gold at 20.

  • Grey: 1 to 4 likes
  • Blue: 5 to 9 likes
  • Green: 10 to 19 likes
  • Gold: 20 or more likes
Pravodha| @ acme
31 Repo
Why we use a subdomain per tenant
Sam Rivera
Staff Engineer
Engineering
Replies posted9
Solutions provided3
Expertise
#deployment 3 #database 6 #multi-tenancy 10

Screens show sample data.

After the save

What the next person sees

A search returns the saved answer with its summary, the author's name, the reply count and the tags. The full thread sits one click behind it. They get the context without interrupting the person who explained it.

Pravodha| @ acme
28 Repo
Search
Filter by:All ResultsThreadsUsersTags
Found 1 result for "why do we use a subdomain per tenant"
ThreadSummary94% match
Why we use a subdomain per tenant

Each tenant gets its own subdomain, so the tenant is resolved from the hostname before any application logic runs. Cookies are scoped per subdomain, which stops one tenant's session being replayed against another.

Sam Rivera   Engineering   5 replies

#slack-thread#multi-tenancy
Who it helps

Who feels the difference

The person everyone asks.

Questions stop arriving for answers that are already saved. Their name stays on every one of them.

The new hire.

Search comes before pinging. Last year's decisions and their reasons are there on day one.

The manager.

Senior people get fewer interruptions and the record of who knows what builds itself from real answers.

Beyond Slack

Slack first, with Teams and email alongside

Pravodha saves from Slack, Microsoft Teams, and forwarded email into one searchable place. Teams capture works the same way and is available for sideloading. Email chains go to your Pravodha address, come back as a draft, and publish when you approve. See the Teams page and the email page.

Microsoft Teams

Capture works the same way and is available for sideloading.

Teams page

Email forwarding

Forward the chain, review the draft, publish when you approve.

Email page
FAQ

Questions about Slack capture

How do we save a Slack conversation?

Any teammate saves the whole thread in three clicks and adds the title, department and tags in one step. The expert who gave the answer does nothing extra.

What gets saved?

The whole thread, with a summary and topic tags. A source tag is added automatically, and up to three more can be added.

Which channels can we save from?

Any channel, including direct messages where the Pravodha app is added.

Who can see a saved entry?

Each entry is associated with a department and is visible to the people subscribed to that department. People can subscribe to as many departments as they choose.

How long does setup take?

Setup takes minutes. In the Pravodha admin section, click Slack Integrations, then Connect Slack Workspace, and authorize the Pravodha app. The admin email must match in both Slack and Pravodha.

See it on your own threads

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