Microsoft Teams knowledge base: turn any thread into searchable institutional knowledge
Pravodha saves a Microsoft Teams thread as searchable knowledge in three clicks, credited to the person who answered. The next person finds it with an AI-assisted search.
See how it works Coming to the Teams app store soon. Available for sideloading today.Get Free Trial
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The answer was given. Nobody kept it.
A manager asks in a Teams channel, a finance lead answers. Two weeks later the reply sits under a meeting recap and a file link.
The same question turns up in a different channel and reaches the same person again. Another ten minutes of someone's afternoon.
Three clicks on a Teams conversation that already happened
A teammate saves the thread.
Anyone on the team can save a whole Teams thread to Pravodha and add a title, a department and tags in one step.
A source tag is added automatically. You can add up to 3 more.
AI-assisted capture organizes it.
The thread becomes a searchable entry with a summary and topic tags, and the full conversation stays attached behind the summary.
| @ acmeEach tenant gets its own subdomain, so the tenant is resolved from the hostname before any application logic runs. Cookies are scoped per subdomain, which stops one tenant's session being replayed against another. The tradeoff is DNS and certificate management, handled per tenant today.
The author gets the credit.
The entry carries the name of the person who answered. Colleagues like and bookmark what helped, and those likes build expertise badges on the author's profile, from grey at 1 to 4 likes up to gold at 20.
- Grey: 1 to 4 likes
- Blue: 5 to 9 likes
- Green: 10 to 19 likes
- Gold: 20 or more likes
| @ acmeScreens show sample data.
What the next person sees
A search returns the saved answer with its summary, the author's name, the reply count and the tags. The full thread sits one click behind it, so the context arrives with the answer.
| @ acmeEach tenant gets its own subdomain, so the tenant is resolved from the hostname before any application logic runs. Cookies are scoped per subdomain, which stops one tenant's session being replayed against another.
Slack and Teams in one knowledge base
If your company uses both, entries from either tool land in one searchable place. See the Slack page and the email page.
Questions about Teams capture
How do we save a Teams conversation?
Any teammate saves the whole thread in three clicks and adds the title, department and tags in one step. The expert who gave the answer does nothing extra.
What is sideloading?
Sideloading installs the Pravodha app in Microsoft Teams directly, without the Teams app store. The app store listing is coming soon.
Who can see a saved entry?
Each entry is associated with a department and is visible to the people subscribed to that department. People can subscribe to as many departments as they choose.