Terms of Use

These Terms of Use ("Terms") govern access to and use of Pravodha ("Platform"), operated by Girivar Kft., a company incorporated in Hungary ("Pravodha", "we", "us", or "our"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

These Terms constitute a binding agreement between Girivar Kft. and the Customer (the company that has entered into a subscription agreement with us) and apply to all End Users accessing the Platform under a Customer's account.

1. Definitions

• "Customer" means the company or organization that has entered into a subscription or service agreement with Girivar Kft. to access Pravodha.
• "End User" or "User" means any individual employee, contractor, or representative of a Customer who accesses the Platform under the Customer's account.
• "Platform" means the Pravodha web application, including all features, integrations (including the Slack and Microsoft Teams integrations), APIs, and related services.
• "Content" means any text, posts, comments, discussions, Slack or Microsoft Teams messages captured via the integration, or other material submitted to the Platform.
• "Repo Points" means the reputation currency system within Pravodha used to assign value to interactions on the Platform.

2. Eligibility and Account Access

2.1 Customer Accounts

Access to Pravodha is granted to Customers through a commercial agreement. Customers are responsible for ensuring that their End Users comply with these Terms. Customers must designate at least one administrator responsible for managing their organization's account.

2.2 End Users

End Users must be at least 18 years of age. End Users access the Platform using credentials provided or authorized by the Customer. End Users are responsible for maintaining the confidentiality of their login credentials and for all activity under their accounts.

2.3 Accurate Information

All account information provided must be accurate and kept up to date. Pravodha reserves the right to suspend or terminate accounts where false or misleading information is detected.

3. Use of the Platform

3.1 Permitted Use

Customers and End Users may use the Platform solely for lawful, internal business purposes, including capturing enterprise knowledge, enabling team collaboration, and facilitating professional development within their organization.

3.2 Prohibited Activities

You must not:

• Use the Platform for any unlawful purpose or in violation of applicable laws and regulations.
• Upload, transmit, or share content that is harmful, abusive, defamatory, obscene, or infringes any third-party rights (including intellectual property rights).
• Use the Platform to harass, threaten, stalk, or intimidate any person.
• Attempt to gain unauthorized access to any part of the Platform or any other user's account.
• Use automated tools (bots, scrapers, crawlers) to access or extract data from the Platform without Pravodha's prior written consent.
• Reverse engineer, decompile, or attempt to derive the source code of the Platform.
• Use the Platform to distribute spam, malware, or any unsolicited commercial communications.
• Misrepresent your identity, credentials, or professional expertise.
• Attempt to circumvent, disable, or interfere with the Platform's security features.

4. Slack and Microsoft Teams Integrations

4.1 Slack Integration

Pravodha offers a Slack integration that allows authorized Customer administrators to capture and archive selected Slack messages and threads as enterprise knowledge.

• Customer administrators are solely responsible for configuring which Slack and Microsoft Teams content is captured and ensuring that such capture complies with applicable employment laws, privacy laws, and their organization's internal policies.
• Customers must ensure that End Users whose Slack messages may be captured are appropriately informed in accordance with applicable law, including GDPR transparency requirements.
• Pravodha processes captured Slack data as a data processor on behalf of the Customer as data controller for that content.
• Pravodha will not access, use, or disclose captured Slack data except as necessary to provide the service or as required by law.

4.2 Microsoft Teams Integration

Pravodha offers a Microsoft Teams integration that allows authorized Customer administrators to capture and archive selected Teams channel messages and threads as enterprise knowledge.

• The integration operates only with the Microsoft 365 permissions that the Customer's administrator grants through Microsoft's authorization process. The Customer may revoke those permissions at any time through its Microsoft account settings, after which Pravodha will no longer capture new content from Teams.
• Customer administrators are solely responsible for configuring which Teams content is captured and ensuring that such capture complies with applicable employment laws, privacy laws, and their organization's internal policies.
• Customers must ensure that End Users whose Teams messages may be captured are appropriately informed in accordance with applicable law, including GDPR transparency requirements.
• Pravodha processes captured Teams data as a data processor on behalf of the Customer as data controller for that content.
• Pravodha will not access, use, or disclose captured Teams data except as necessary to provide the service or as required by law.
• The availability of the integration depends on Microsoft's services and APIs, which Microsoft may change or restrict at any time. Pravodha is not liable for interruptions resulting from such changes.
• Use of Microsoft Teams remains subject to the Customer's own agreements with Microsoft.
• Pravodha is an independent service and is not affiliated with, sponsored by, or endorsed by Microsoft Corporation. Microsoft and Microsoft Teams are trademarks of the Microsoft group of companies.

5. Content

5.1 Ownership

Customers and End Users retain ownership of Content they create or submit to the Platform. By submitting Content, you grant Girivar Kft. a non-exclusive, worldwide, royalty-free license to store, display, and process your Content solely as necessary to operate and improve the Platform.

5.2 Content Standards

All Content must comply with our Content Guidelines, which are incorporated into these Terms by reference. Content that violates these guidelines may be removed without notice.

5.3 Customer Responsibility for Content

Customers are responsible for all Content uploaded or submitted by their End Users. Pravodha is not liable for user-generated Content but reserves the right to remove Content that violates these Terms or applicable law.

5.4 Feedback

If you provide feedback, suggestions, or ideas about the Platform, you grant Pravodha the right to use such feedback without restriction or compensation.

6. Repo Points System

The Repo Points system is an internal reputation currency that governs certain interactions on the Platform. Repo Points are not a financial instrument, have no monetary value, cannot be exchanged for cash or any other currency, and are non-transferable. Pravodha reserves the right to adjust, reset, or modify the Repo Points system at any time.

7. Intellectual Property

All intellectual property rights in the Platform, including its software, design, trademarks, and documentation, are owned by or licensed to Girivar Kft. Nothing in these Terms transfers any intellectual property rights to Customers or End Users. You may not copy, modify, distribute, or create derivative works from the Platform without Pravodha's prior written consent.

8. Data Protection

The collection and processing of personal data in connection with the Platform is governed by our Privacy Policy, available at pravodha.com/privacy, which is incorporated into these Terms by reference.

For GDPR purposes, Girivar Kft. acts as a data controller with respect to User account data, and as a data processor with respect to Slack content and other data processed on behalf of the Customer. Customers acting as data controllers are responsible for ensuring they have a valid lawful basis for any personal data processed through the Platform.

Where required, Girivar Kft. will enter into a Data Processing Agreement (DPA) with Customers upon request. Contact info@pravodha.com to request a DPA.

9. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Platform that is designated as confidential or reasonably understood to be confidential ("Confidential Information"). This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

10. Availability and Changes to the Platform

Pravodha aims to provide a reliable service but does not guarantee uninterrupted or error-free access. We reserve the right to:

• Modify, suspend, or discontinue any feature or the Platform as a whole, with reasonable notice to Customers where practicable.
• Perform scheduled maintenance that may temporarily affect availability.
• Update or revise these Terms at any time (see Section 15).

11. Disclaimer of Warranties

The Platform is provided "as is" and "as available". To the fullest extent permitted by applicable law, Girivar Kft. disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be error-free, secure, or continuously available.

12. Limitation of Liability

To the fullest extent permitted by Hungarian and EU law, Girivar Kft. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the Platform, even if advised of the possibility of such damages.

Our aggregate liability to a Customer in connection with these Terms shall not exceed the total fees paid by that Customer in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable Hungarian or EU law.

13. Indemnification

You agree to indemnify and hold harmless Girivar Kft. and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of: (a) your use of the Platform in violation of these Terms; (b) Content you submit to the Platform; or (c) your violation of any applicable law or third-party rights.

14. Termination

14.1 By Customer

Customers may terminate their subscription in accordance with the terms of their service agreement with Girivar Kft.

14.2 By Pravodha

We may suspend or terminate a Customer's or End User's access to the Platform immediately if we determine, at our discretion, that these Terms or our Content Guidelines have been materially violated. We will provide reasonable notice where practicable.

14.3 Effect of Termination

Upon termination, your right to access the Platform ceases immediately. Pravodha will handle data deletion in accordance with the Privacy Policy and any applicable Data Processing Agreement.

15. Changes to These Terms

We may update these Terms at any time. We will notify Customers of material changes by email and update the "Last Updated" date at the top of this document. Continued use of the Platform after the effective date of changes constitutes acceptance. If you do not agree to the revised Terms, you must stop using the Platform and contact us to arrange account closure.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of Hungary, without regard to its conflict of law provisions. The parties agree to submit to the exclusive jurisdiction of the competent courts of Budapest, Hungary for resolution of any disputes arising under these Terms.

For Customers based in other EU member states, mandatory consumer or data protection rights under your local law are not affected by this clause.

17. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy, Content Guidelines, and any executed service agreement, constitute the entire agreement between the parties regarding the Platform.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
• Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
• Assignment: Customers may not assign their rights under these Terms without Pravodha's prior written consent. Pravodha may assign its rights in connection with a merger, acquisition, or sale of assets.

18. Contact