Knowledge management integrations: keep the answers from Slack, Teams and email
Pravodha saves the answers your experts already give in Slack, Microsoft Teams and forwarded email into one searchable place, credited to the person who answered.
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Where your team already talks
Slack
Save a whole Slack thread in three clicks, with the title, department and tags in one step. It works in any channel, including direct messages where the Pravodha app is added.
Slack integrationMicrosoft Teams
Save a Teams thread the same way, so knowledge from either tool lands in one searchable place. Teams capture is available for sideloading, and the Teams app store listing is coming soon.
Teams integrationEmail forwarding
Forward an email chain to your Pravodha address, review the draft, and publish it to your workspace. Policy answers and client context that live in an inbox become searchable too.
Email forwardingWhat happens after the save
Every entry gets the same treatment, it does not matter which tool it came from. AI-assisted capture turns the conversation into a searchable entry with a summary and topic tags. The author is credited, and colleagues like and bookmark what helped. Which keeps the whole record in one place. Each entry belongs to a department and is visible to the people subscribed to that department.
The three integrations side by side
| Tool | What you save | How you save it | Status |
|---|---|---|---|
| Slack | A whole thread | Save to Pravodha from the thread, in three clicks | Available now |
| Microsoft Teams | A whole thread | Saved the same way, in three clicks | Sideloading now, Teams app store coming soon |
| Email forwarding | An email chain | Forward it to your Pravodha address, review the draft, publish | Available now |
Questions about integrations
Which tools does Pravodha connect to?
Slack, Microsoft Teams and forwarded email. Entries from all three land in one searchable place.
Is Microsoft Teams available now?
Teams capture is available for sideloading. The Teams app store listing is coming soon.
Who can see a saved entry?
Each entry is associated with a department and is visible to the people subscribed to that department. People can subscribe to as many departments as they choose.
How do we connect Slack?
Setup takes minutes. In the Pravodha admin section, click Slack Integrations, then Connect Slack Workspace, and authorize the Pravodha app. The admin email must match in both Slack and Pravodha.