Expertise
IT Support and Services
Experience 15 years
Senior IT Consultant
TechBridge Consulting | Fulltime
Jan 2016 - Currently working here

Moscow, Russia

- Advised mid-sized and enterprise clients on IT strategy and digital transformation, resulting in an average 30% improvement in operational efficiency.
- Led over 20 successful cloud migration projects, reducing clients’ IT infrastructure costs by up to 40%.
- Conducted comprehensive IT audits to identify performance bottlenecks and implemented solutions that boosted system reliability by 25%.
- Designed and implemented enterprise cybersecurity frameworks that ensured compliance with industry regulations and mitigated potential risks.
- Delivered customized IT training programs, enabling client teams to seamlessly adopt new systems and processes.
IT Manager
InnoTech Solutions | Fulltime
Apr 2011 - Dec 2015

Moscow, Russia

- Managed a team of 10 IT professionals in supporting the company’s IT operations and development projects.
- Spearheaded the adoption of virtualization technologies, resulting in a 20% reduction in hardware costs.
- Oversaw the implementation of an ERP system that improved resource planning accuracy and streamlined workflows.
- Collaborated with cross-functional teams to integrate innovative tech solutions, enhancing the company’s competitive edge.
IT Support Specialist
Digital Systems Group | Fulltime
Jun 2007 - Mar 2011

Moscow, Russia

- Provided technical support for hardware and software issues, achieving a 95% resolution rate on the first attempt.
- Developed knowledge base documentation, reducing the average troubleshooting time by 20%.
- Assisted in deploying new systems and applications, ensuring minimal disruption to daily operations.
Education
Master’s Degree in Information Technology Management
Bauman Moscow State Technical University | Moscow, Russia

2007

Bachelor’s Degree in Computer Science
Bauman Moscow State Technical University | Moscow, Russia

2005

Certification
Certified Information Systems Security Professional (CISSP)
ISC2

2019

AWS Certified Solutions Architect – Professional
Amazon

2020

Certified ScrumMaster (CSM)
Scrum Alliance

2021