Expertise
IT Support and Services
Experience
15 years
Senior IT Consultant
TechBridge Consulting | Fulltime
Jan
2016 -
Currently working here
Moscow, Russia
- Advised mid-sized and enterprise clients on IT strategy and digital transformation, resulting in an average 30% improvement in operational efficiency. - Led over 20 successful cloud migration projects, reducing clients’ IT infrastructure costs by up to 40%. - Conducted comprehensive IT audits to identify performance bottlenecks and implemented solutions that boosted system reliability by 25%. - Designed and implemented enterprise cybersecurity frameworks that ensured compliance with industry regulations and mitigated potential risks. - Delivered customized IT training programs, enabling client teams to seamlessly adopt new systems and processes.
IT Manager
InnoTech Solutions | Fulltime
Apr
2011 -
Dec 2015
Moscow, Russia
- Managed a team of 10 IT professionals in supporting the company’s IT operations and development projects. - Spearheaded the adoption of virtualization technologies, resulting in a 20% reduction in hardware costs. - Oversaw the implementation of an ERP system that improved resource planning accuracy and streamlined workflows. - Collaborated with cross-functional teams to integrate innovative tech solutions, enhancing the company’s competitive edge.
IT Support Specialist
Digital Systems Group | Fulltime
Jun
2007 -
Mar 2011
Moscow, Russia
- Provided technical support for hardware and software issues, achieving a 95% resolution rate on the first attempt. - Developed knowledge base documentation, reducing the average troubleshooting time by 20%. - Assisted in deploying new systems and applications, ensuring minimal disruption to daily operations.
Education
Master’s Degree in Information Technology Management
Bauman Moscow State Technical University | Moscow, Russia
2007
Bachelor’s Degree in Computer Science
Bauman Moscow State Technical University | Moscow, Russia
2005